Return Policy

At Personal Evolution, we want you to be completely satisfied with your purchase. We take pride in the quality of our digital tools and resources. If you are not happy with your order, you may request a return or refund in accordance with the policy below.

1. Eligibility for Returns

Due to the nature of digital products (eBooks, workbooks, and guides), a return or refund is only possible if the product has not been accessed or downloaded.

  • Unused Products: We can verify through our system whether a digital file has been opened, streamed, or downloaded. If the digital assets remain unused, you are eligible to request a refund within 14 days of purchase.

  • Used Products: Once a digital product has been downloaded or accessed, it is considered "used" and is no longer eligible for a refund, as the content cannot be "returned" in the traditional sense.

2. How to Request a Return

To initiate a return, please follow these steps:

  1. Contact our support team at [Insert Email Address] with your order number and the reason for your request.

  2. Our team will verify the download logs associated with your account/link.

  3. If the product has not been accessed, we will process your refund immediately.

3. Refunds

If your request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days (usually 5-10 business days, depending on your bank).

4. Technical Issues

If you are unable to access your product due to a technical fault on our end, please contact us right away. In cases where we cannot resolve the technical issue, a full refund will be issued regardless of whether the link was clicked.

5. Contact Us

If you have any questions about our Return Policy, please reach out to us:

  • Email: [Insert Email Address]

  • Response Time: We aim to respond to all inquiries within 24 hours.